We regret to inform a no refund policy due to hygiene purposes. If you have any issues with an item, please feel free to let us know. We will happily get back to you as soon as possible. 

Please ensure you check your email inbox and junk mail for order confirmation and tracking purposes. We have been informed by our loyal customers that our confirmation mails tend to go into junk mail especially with Hotmail users. We sincerely apologise for the inconvenience as we attend to this technical issue.